Privacy policy

CUCKAN is operated by MYSTIMEOW CO., LIMITED (“we”, “us”). For questions about this policy or your personal information, contact hi@avelortrade.com (primary) or our backup support address, zhuomeng_hf@outlook.com. Information we handle When you browse or shop, we handle information needed to display the U.S. storefront, maintain your cart and complete checkout. This may include technical information about your browser and connection. If you create or use a customer account, we also handle the information needed for that account. If you place an order, we handle the name, email address, phone number if provided, shipping and billing details, products ordered, amounts, order status and related service communications. If you contact us, we handle the information you include in your message. If card payment is offered, the embedded card-entry field is provided through Stripe. Stripe processes payment-method information, while our order system uses payment status and transaction references to complete and support the order. Stripe describes its own handling of payment data at https://stripe.com/privacy. Why we use it We use this information to operate the storefront and cart; process payment when enabled; fulfill, deliver and support orders; handle returns; protect the site and transactions; and keep records needed for business and legal obligations. An order email address is not, by itself, permission for us to send marketing email. Before any direct marketing using personal information, we will provide the required notice and choice. Service providers and transfers The storefront and order system use Medusa-based software hosted on Zeabur. When enabled, Stripe processes card payments. We provide delivery details to fulfillment and shipping providers as needed to deliver orders. Service providers may process information outside your location. We disclose information for these purposes and where required by law. Necessary cookies The storefront uses necessary cookies to keep your cart available and, if you sign in, maintain your customer session. Storefront code also reads a cache identifier cookie. These support shopping and site operation. Any optional advertising or analytics technology requires a separate factual review and an updated notice before it is activated. Retention and your choices We keep personal information only for as long as needed for the purposes above and applicable legal obligations. You may email us to ask whether we hold personal information about you and to request access or correction, subject to applicable law. Contact us at the same address about privacy concerns. We will update this policy when our practices change.